Service is off the charts. We were on our way home from fall break to Indiana and our tire pressure warning alarmed. We actually blew a tire on the way down, so we were over sensitive. We got so lucky to stop on their exit. The Shell station air compressor was out of order so we went to this dealer. Immediately, Lisa took control and asked her team to help get this family home. I was generally overwhelmed by the team, their hospitality and care. We made it home 500+ miles later. If I was remotely closer, I would do business ...
I worked with Broderick Flanigan to buy a Jeep Grand Cherokee today (2nd jeep I've bought from the cullman dealership). Super kind, professional, and answered all my questions. 10/10
Brian, in the Service Department, continues to provide exceptional service. His technical expertise with accessories allowed us to purchase the best equipment for our truck. He cares about his customers and ensures they are completely satisfied.
Looking for a new Jeep. Did not have what I wanted on the lot. Salesman located what I wanted in Georgia. Had vehicle brought over. Engine/transmission light came on at dealership. Had to order part. Took way to long for part to get to dealership. But repair was made and I am happy. The only thing is it seems they would have offered to top off the gas tank since it took a while for the repair to be made.
Really smooth experience buying a vehicle from here. Scott McCormick was very upfront and knowledgeable. First offer on my trade in was fair (after just having it appraised and lowball offered at a different dealership) and I am glad I visited this dealership. Entire trading and buying process was painless, honest, and up front. I already procured my financing through my credit union, so I didn't deal with the financing side. I would imagine that it would be just as smooth of a process had I needed them to find financing.
Cliff and Meredith have been awesome to deal with. They definitely try to make sure you are taken care of.
This was my first visit to the Service Department at Cullman CDJR and I could not be happier with the experience! I live in Huntsville and our local dealership has a less than stellar reputation. I was referred to Cullman CDJR by a friend so I brought my 2018 Jeep Wrangler Rubicon in for warranty service and it was a pleasant experience from the beginning. My Service Advisor Brian was top notch and went out of his way to ensure that I was completely satisfied. The work was done quickly and most of all....DONE RIGHT!! I will most definitely be ...
I was in to purchase a complete set of tires for my Dodge truck and was very satisfied with the service.
A professional team that got me in there and out with exactly what I wanted, thank you very much !! Bob Baker
Service advisor Brian Fulford always helpful with getting me in and out quickly, checking on recalls and providing information on my truck.
Brian in the service dept. is on point. I had a great experience when I brought my truck to get it serviced. He answered all my questions that I had and was very polite and respectful.
The best!!! Would definitely recommend both the dealership and salesman.
I was impressed with the facility, the cleanliness and ease of access to the service department. I was met almost immediately when i walked in the door.
Customer service was great. They were professional and courteous. Area was nice. Repair on the recalls to the vehicle was done in a timely manner.
I asked to have a step reattached on the passenger side and was told that they could not because the sections where it was attached were not able to reattach. I asked if they could weld it back on, but, still, could not be done. Had to take it to another shop to have it done.
made an appointment. Service was expecting me. It took approximately the thirty minutes that i was told it would take. I was ready to leave .Simple.
We bought our 2018 JK Jeep at Cullman Chrysler Jeep 2 years ago and have not had occasion to deal with them since-until my Check Engine light came on 3 weeks ago. I called the dealership and briefly explained my problem. Bryan Fulford told me to bring it in which I did. He and his service department checked out our issues-there were a couple of other things-a faulty wiper motor and a malfunctioning tailgate hinge-listened to us and documented our problems. They found an ESIM module that wasn't working and replaced it and reset the light. Bryan also ordered the wiper motor ...
had to wait my turn for the bay lots of back up had battery problem trouble getting out of area and back in
Brian in service is top notch as usual and made sure he worked me in in a timely fashion.
Even though I did not buy my JKU from this dealership (even though I tried), they treat me with the best service! When my next purchase comes around, the service department will influence my buying decision.
I really like this dealership. I have a 2011 Ram 1500 Laramie. After my second trip they knew my name, I don't always know my name....lol. The prices are reasonable but the service is second to none, I highly recommend them.
Great Service and excellent customer relations I n the service department.
Brian got My truck took care of real good. More than the woman that work in service , try not to use her if Brian is in, most time come back.
I knew the car and I wanted and they did everything via telephone and Internet so that when I came to get car, I was in and out in less than 1 hr
excellent pricing and excellent personnel in service department,best deal around.
Wonderful experience, no haggling gave me what I wanted out of my trade Scotty McCormick salesman was very professional Marty in finance was spot on in all details highly recommend this dealer even to my mother in law. Kidding all I met were very pleasant
I had a good experience with Cullman Dodge. I would recommend them to anyone. They repaired my car, which was under warranty. Thank you.
Friendly, accommodating, fast and very helpful. Really good deal put together, will definitely buy there again.
Been using them for close to 10 years now. Suzy and Brian in Service are the best!
Very courteous and professional staff. I was extremely satisfied with the experience.
Top notch dealership. Always friendly and service completed in a timely manner.
Extremely helpful guy, very professional, will use in the future!!!!
When Car Shopping I go to all the Dodge Dealers in my area and 9 out of 10 times I get the Best Deal at Cullman Dodge..
Jim Stinson is the best sales professional I have ever purchased a car from. I am a repeat customer at Cullman Chrysler Dodge Jeep Ram and would highly recommend both Jim and this dealership for your car needs. The service they provide throughout the entire process and well after the purchase is far beyond anything you could expect. I cant say enough about this dealership and the care they provide to their customers!! Thank you Jim Stinson and Cullman Chrysler Dodge Jeep Ram!!!
Awesome folks, call or text promptly. Everything was as discussed and I love my new ride!
Good experience with servicing. Prompt, courteous and friendly.
Outstanding Service, Love the people and the place.
Great service in a timely manner greatly appreciated
Oil change; received discount coupon. Was pleased with the process.
Quick and easy experience. Salesman was very helpful and knowledgeable.
Friendly people, quality work, and I didnt have a super long wait. Thank you to the service department.
Love the service team. They are why I purchased the vehicle from this dealership.
This was a great buying experience. My salesman, Scotty was awesome!!
Oil change and tire rotation done very fast. All filter needs were referred to me before they were done.
Excellent customer service and professional repairs done very quickly. Same day service!
Always great service and the people at this dealership are exceptional
I drive over an Hour to have my Vehicle serviced at Cullman Al. Excellent , Friendly and timely service every time !
I took my pickup truck in to have the navigation system updated. The radio froze up during the process and had to be replaced. There was a few days delay for the part to come in, but I feel that the dealer completed the work as soon as was possible. Plus, there was no charge to me.
Your service writer was great. He accurately noted my problem and kept me up to date on progress with the repairs.
Great people. Got me in and out for and oil change in 45 minutes. Purchased a 3 oil change package for $70 (I can't do it that cheap).
Suzy is the best. Absolutely love dealing with her.
We got our fourth vehicle last week from Scotty. It's always a pleasurable experience buying cars and trucks from him. My wife had some problems with vehicles not having features she wanted but Scotty spent the better part a day searching and providing solutions that would get her what she wanted. Thanks for all of your help!
We were headed to Huntsville for oil change and called Decatur dodge place first but they couldn’t do oil change til next week so we called Cullman which is closer and they got us in right away no appt necessary! Very quick and friendly!!
Great staff with amazing service, and a very clean dealership. They were able to service my alfa romeo with no issues. I appreciated not having to take it to Birmingham.
Heath Parker and Rod Wynn made my purchase experience great.They were very professional , quick and responsive. They went above my expectations to give me the truck I needed and I will definitely be back to make another purchase in the near future. Thanks Chad Burks
Came in because I had service light indicator on for both breaks and traction control plus loss of cruise control on my 2015 Challenger. Was told by service manager that my original breaks were still well within limits of good (at 80,000 plus miles...I do lots of highway miles) and problem was a sensor that had gone bad on right rear that caused service lights and loss of cruise control. The squeezing sound I had thought indicated break pad wear was break dust buildup and was fixed with can of break cleaner. Needless to say I drove out 40 min later with ...
Everything was great all but the lady that moves veichel and her husband is a sales man. She stuck her head in while I was singing my paperwork all because I did not buy my Jeep from her husband. That was very uncalled for . We stopped in on Saturday just looking and he happen to walk out, we never talked price's with him only small talk and small talk does not bind me to buy a car from you. He was mad when he seen me come in on Tuesday and start talking to Scott, he was rude to ...
Loved the friendly salesperson. All of the people we delt with were great (especially Carolyn). She was so easy going and nice. That is what it is all about.
I did not purchase my last vehicle there. BUT I will purchase my next one there. Nice people always friendly. Great Service Department. Has not let me down yet.
Worked me in as my schedule is crazy. Have used them for years and fully trust them for all my needs with my vehicle Highly recommend this service department!
Well this is my 3rd truck., awesome experience great service team as well. Very professional and Curtis. My salesman showed me the new feature of the truck and as I left the dealer shop had a flat tire and made the phone call to them and they put a new tire on.
Service writer, Suzy, very friendly and efficient. Oil change and tire rotation very timely. Wait area very clean and inviting. Checkout fast and friendly. Overall great.
3rd vehicle, these guys are amazing. Ask for Caroline Trammel, she makes buying a new jeep a pleasure. Told them what I wanted and they delivered! Thanks Caroline, Scott & Billy
I never have an issue with my service work here. It is always smooth and easy. Price always seems like its in line with any other place. I would always recommend having service work done at the Cullman Dodge Chrysler dealership.
This was our first experience with the service department and our first impression was A++! You do not feel like you are just a number. With our appointment there was very little wait time and top notch service! We highly recommend Cullman Chrysler Dodge Jeep Ram!
Friendly staff, no pressure at all. Very helpful and patient salesman. Overall great experience, really enjoyed the small dealership feel to the place. Friendliest car lot around
They was amazing I went to 3 others and they kept me in the dark .Thry kept me informed and everything seemed to have went so smoothly. They have my business
I would like to thank Brian Fulford and the crew at Cullman Dealership. I broke down at the Interstate ramp near them. They fit me in and diagnosed the problem ( bad transmission ). I was able to continue my trip to Pensacola to see my son graduate from a US NAVY school. While Cullman replaced the transmission on my Caravan. Brian kept me informed and got me back on the road. Caravan was ready on the way back home. I highly recommend Cullman Dealership.
Bent over backwards to get the truck i wanted wanted a specific truck they went above and beyond to find it and go get it.
Absolute best service ever!!!! They took care of our needs quickly and efficiently. They answered all of questions to the best of their ability. Thanks for the great service.
I looked everywhere when I went car shopping. I shopped around for three months and looked at every make, model and dealerships. Finally, I went to Cullman Chrysler Dodge and that’s where I found the car I have been looking for. I cannot say enough good things about Cullman Chrysler Dodge. I never felt pressured into buying a car. The salesman was so helpful. The manager was very very nice I just recently took my car for a check up and the service department was great. They washed and detailed my car. It looked like the day I bought ...
My husband and I saw our check engine light come on and found it was the thermostat. It’s just before Christmas and the price we were thinking it would take was gonna prevent us from buying gifts for the family. Not to mention rental car so he could get to work. Our stress was relieved and fears eliminated thanks to this dealership! They got our 2018 renegade in serviced and repaired the very next day and the price was beyond reasonable! If you ever need any services take your vehicle here and ask for Suzy Alexander who was beyond helpful ...
I have my new Ram 1500 serviced at Cullman Ram Dodge. Everyone in their service dept. is great to work with. Fast and efficient. So far every visit has been good.
Our salesman Jim Stinson was so helpful and nice and went the extra mile to get us the color Jeep Cherokee that we wanted. It was a pleasure to do business with Cullman Chrysler- Dodge- Jeep-Ram. Jim and Phyllis Archer
Brian and Susie are very helpful and go the extra mile for their customers. I have never had a problem that they couldn’t handle. Recommend highly!
Professional and courteous and quick.... helped me get back to business without problems or a lengthy wait.... will definitely be them on my short list of dealerships to have my service work done whenever I am in the area
The service department here wrote the book on integrity and customer service. What others claim this dealership actually provides. If you want honest, up-front treatment, you won't find a better place to go.
just visited cullman dodge to have my journey serviced and had to wait about an hour for the work to be done, talked to scotty and looked at the new vehicles and then they announced my car was ready. great service done while you wait on certain services, make sure you ask for scottie maples as he is a honest and great salesperson not pushy or a know it all...
Cullman Chrysler Dodge has been very helpful on my vehicle purchase. I would recommend them to anyone who wants to buy a vehicle. They are a very honest dealer and will do their best for you.
i have used this dealer for service for the last 15 years and they do great honest service and i had 1 van that a different dealer wouldnt fix the front ball joint even thoe it was still under warrenty and ended up taking it to cullman and they fixed it with no problems i have bought most of my vans from them.i have always bought my vech from scotty maples and he is a great person to work with and i trust him that i took my daughter to him when to trade in a jeep that she was having ...